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The impact of ethical advertising on customer perception of product value and quality: A comparative study of a green tech brand in Port Harcourt, Nigeria

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  • NGN 5000

Background of the study

In Port Harcourt, the green tech industry is rapidly evolving, with brands increasingly adopting ethical advertising as a tool to shape customer perception of product value and quality. Ethical advertising involves the dissemination of accurate, transparent, and socially responsible information that reflects a brand’s commitment to sustainability and innovation (Uche, 2023). For green tech brands, effective ethical advertising can distinguish their products in a competitive market by emphasizing environmental benefits and technological superiority. As consumers in Port Harcourt become more informed and concerned about ecological impacts, their purchasing decisions are increasingly influenced by the ethical integrity of advertising messages (Ike, 2024). Research indicates that ethical advertising can enhance consumer trust and perceived product quality, ultimately leading to a competitive advantage (Nwosu, 2023). However, challenges remain in consistently delivering ethical messages that resonate with diverse consumer segments. This comparative study aims to evaluate the impact of ethical advertising on customer perceptions, comparing the influence on product value and quality across different green tech brands in Port Harcourt. The findings are expected to offer strategic insights for marketers to refine their advertising approaches and reinforce the ethical image of their brands.

 

Statement of the problem

Despite the recognized importance of ethical advertising, green tech brands in Port Harcourt face challenges in clearly communicating ethical values to influence customer perceptions of product value and quality. Inconsistencies in advertising content and potential consumer skepticism pose significant hurdles. These challenges make it difficult for brands to effectively differentiate themselves based on ethical claims, leading to mixed consumer responses and uncertain market outcomes. The lack of comprehensive studies that directly compare the effects of ethical advertising across different brands further complicates strategic decision-making. Consequently, there is a critical need for empirical evidence to guide the development of more consistent and credible ethical advertising strategies (Amadi, 2023).

 

Objectives of the Study

 

To compare the impact of ethical advertising on customer perception of product value among green tech brands.

 

To evaluate how ethical advertising influences perceived product quality.

 

To provide recommendations for improving ethical advertising strategies in the green tech sector.

 

Research questions

 

How does ethical advertising influence customer perception of product value in Port Harcourt?

 

What is the effect of ethical advertising on perceived product quality?

 

What are the best practices for implementing ethical advertising in the green tech industry?

 

Significance of the Study

This study is significant as it explores the direct effects of ethical advertising on customer perceptions of product value and quality within Port Harcourt’s green tech sector. By comparing different brands, the research provides actionable insights that can help marketers enhance their advertising strategies. The findings will contribute to the broader academic literature on ethical advertising and offer practical guidelines for building consumer trust and market competitiveness in an increasingly eco-conscious market (Eze, 2024).

 

Scope and Limitations of the Study

The study is limited to the investigation of ethical advertising and its effects on customer perception of product value and quality for green tech brands in Port Harcourt. It does not cover other regions or unrelated industries and excludes broader economic influences.

 

Definitions of Terms

 

Ethical Advertising: The practice of delivering transparent, accurate, and responsible advertising messages.

 

Product Value: The perceived worth of a product based on its features, quality, and ethical attributes.

 

Perceived Product Quality: The consumer’s evaluation of the overall excellence and performance of a product.





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